Session 3 Library industry stakeholders
What is a stakeholder?
The international standard providing guidance on social responsibility, called ISO 26000, defines a stakeholder as an "individual or group that has an interest in any decision or activity of an organization."
Stakeholders may include suppliers, internal staff, members, customers (including shareholders, investors, and consumers), regulators, and local and regional communities. Additionally, stakeholders may include purchasers, clients, owners, and non-governmental organizations (NGOs).
Who or what are library stakeholders?
Taking the above definition, library stakeholders include any party that has an interest in the library or can be affected by it.
Identify Key Stakeholders
Who directly benefits from the library programs and services you provide? Who’s in the background, supporting your efforts and cheering you on at every step? Which individuals or groups share your passion for improving outcomes for youth and families? Take the first steps toward advocacy by identifying these key stakeholders in your library community:
Primary Stakeholders
When we hear the term “library stakeholders,” we may think first about the groups and individuals the library reaches directly with its resources, programs, and services.
Secondary Stakeholders
Secondary stakeholders are individuals and groups in your community who may not reap the immediate benefits of library programs and services but who share your passion for supporting children and families. We often need to seek these partners out. By cultivating them, we can develop a broader base of support in the community.
Class Activity 1
On the Whiteboard, write down any groups or individuals that you would consider Stakeholders.
Class Activity 2
Discuss how the library engages with each stakeholder.
Internal Library Stakeholders
The internal library stakeholders would be its employees, and depending on the library structure, could include its investors or owner. An example might be a medical or hospital library or a law library within a legal firm. In a public library scenario, that might include the council or shire, or if it is a library corporation, then the library or corporation board.
Peak Bodies
A peak organisation or peak body is an Australian term for an advocacy group or trade association, an association of industries or groups with allied interests.
The Peak Bodies in the Australian library sector include:
Class Activity 3
Go to each of the websites for the organisations listed above and find out what they do and who they support. You will generally find this information in the About section of the organisation website.
Discuss.
Class Activity 4
Can you find any others? Share with the class.
International Peak Bodies
Some International Peak bodies include:
International Federation of Library Associations and Institutions (IFLA)
“the leading international body representing the interests of library and information services and their users. It is the global voice of the library and information profession.”
Online Computer Library Centre (OCLC)
“Connecting people to knowledge through library cooperation”
OCLC Products and services
American Library Association. "The American Library Association (ALA) is the oldest and largest library association in the world."
International Association of University Libraries. "IATUL was founded in Düsseldorf, Germany, as the International Association of Technological University Libraries in May 1955, as an international forum for the exchange of ideas relevant to librarianship in technological universities throughout the world."
International Association of Music Libraries, Archives and Documentation Centres (IAML). "The Australian chapter of IAML has been promoting the importance of music libraries, archives and document centres and supporting professionals in these fields since 1984."
Class Activity 5
The above are some examples of international library peak bodies. Can you find any others?
Provide name and details.
Library Networks
Libraries and library staff are great networkers as they understand the value of sharing information and resources and also espouse the principle of life-long learning and professional development.
There are numerous examples of library networks in Australia and they provide a support service for the library industry. Most of them are professional associations and they provide networking, support and PD opportunities.
ALIA groups
School Library Association of Victoria (SLAV)
Libraries Australia
- Resource sharing service hosted by NLA
- Used for reference, collection development, cataloguing and interlibrary lending
- Subscription based service
- Libraries Australia State User Groups (SUGs) are active in all states and territories
Australian Disaster Resilience Knowledge Hub
“The Knowledge Hub provides a central collection of information and news relating to disaster resilience and emergency management”
Australian and New Zealand Theological Library Association (ANZTLA)
“The Association seeks to foster the study of theology and religion by enhancing the development of theological and religious libraries and librarianship”
Class Activity 6
The above are some examples of library networks. Can you find any others?
Provide name and details and share with the class.
Consortium
A consortium might be defined as:
“a partnership or association of institutions, databases or services with a shared objective.” (Mortimer, 2006, p.43)
The plural of consortium is ‘consortia’.
Consortia are formed usually with the objective to save money by the bulk purchasing of resources
Examples of Consortium/Consortia
WAGUL - Western Australian Group of University Librarians
The Western Australian Group of University Librarians (WAGUL) is a collaborative venture designed to foster co-operation, sharing of ideas and joint action to enhance the delivery of academic library services in Western Australia.
URRSA (Universities’ Research Repository South Australia
Queensland University Libraries Office of Cooperation
Australian Capital Territory University and Academic Libraries (ACTUAL)
Class Activity 7
Can you find any other library consortia?
Reciprocal Services
Service available to member libraries of various networks.
Examples:
CAVAL Reciprocal Borrowing Scheme
National Reciprocal Borrowing Scheme
ACTUAL Reciprocal Borrowing Services
Class Activity 8
Can you find any other library reciprocal services?
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