Session 3 Library industry stakeholders
What is a stakeholder? The international standard providing guidance on social responsibility, called ISO 26000, defines a stakeholder as an "individual or group that has an interest in any decision or activity of an organization." Stakeholders may include suppliers, internal staff, members, customers (including shareholders, investors, and consumers), regulators, and local and regional communities. Additionally, stakeholders may include purchasers, clients, owners, and non-governmental organizations (NGOs). https://asq.org/quality-resources/stakeholders Who or what are library stakeholders? Taking the above definition, library stakeholders include any party that has an interest in the library or can be affected by it. Identify Key Stakeholders Who directly benefits from the library programs and services you provide? Who’s in the background, supporting your efforts and cheering you on at every step? Which individuals or groups share your passion for improving outcomes...